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Panasonic "Smart" HT Question

Calling Panny users.

I have a 3.1 HT with a Yammaha Reciver and a Panasonic "Smart Viera" internet enabled TV.

Problem:

The audio plays through the Reciever/HT when the program material is ordinary cable, but will only play through the TV's internal speakers, and not through the HT, when playing streaming content such as Netflix or Amazon.

Is there a setting I'm missing? The only obvious thing I can find in audio setting is an on/off toggle for the internal speakers, but the only efect this have is to mute the sound when set to "off."

Hoping some kind soul here can save me an hour on the phone with Panasonic customer support.

Thanks,

John

jdoris
rlwainwright
1,904 posts
 
There is probably a coax or TOSLINK connection coming from the TV which will carry the audio to an appropriate input on your HT system. And/or you might also look carefully at your TV's manual and see if a configuration setting is amiss...

-RW-
airkitty
23 posts
 
I ran a radio shack optical cable from my panasonic G25 to my marantz receiver. I make sure to turn on the receiver first.I get stereo from my amazon and netflix accounts accessed through viera cast.
jdoris OP
972 posts
 
Thanks!

I get 3.1 when using regular cable TV, which makes me doubt the issue can be the connection to the receiver.

Best,

John
hifitime
715 posts
 
Check your PCM and Dolby Digital in and out settings for all of your gear. I'm not familiar with your equipment, but something may set for PCM 2 channel, and may need to be set for Dolby Digital. If you make any changes, write it down so you can go back it doesn't work. Also, make only one change at a time when trying, and double check your manuals.
jdoris OP
972 posts
 
Thanks Hifitime, just saw this. Forgive me, but what is PCM?

John
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