Is the buyer responsible to cover the cost of a return?

The buyer received speakers last week. Now he is telling me that the woofer is blown. I shipped them in A+ condition. I told him to return them. I covered the cost of shipping to him ( $70.00 ).
Thanks

yogiboy10-29-2019 2:04pm

...
16 posts total
View entire discussion

genesis777 Details Discussions Posts This discussion Message User 112 posts 10-30-2019 at 12:59am Copy Comment URL Report Comment Edit Delete They take a good beating in shipping.
Post removed Oct 30, 2019
elliottbnewcombjr Details Discussions Posts This discussion Message User 5,596 posts 10-30-2019 at 12:06pm Copy Comment URL Report Comment Edit Delete what dealer? you could select who he takes it too, or, at least talk to his dealer choice before they mess with it, make sure you think they are qualified. it may be best to just pay the return shipping, these things can get out of hand, cabinet finish messed up by ___?
yogiboy OP Details Discussions Posts This discussion Message User 5,746 posts 10-30-2019 at 12:52pm Copy Comment URL Report Comment Edit Delete The dealer is reputable. They sell the brand of the speaker ( HARBETH ) to be checked out!
bigkidz Details Discussions Posts This discussion Message User 3,403 posts 10-30-2019 at 02:49pm Copy Comment URL Report Comment Edit Delete The damage may have been caused in shipping. Maybe the voice coil is no longer aligned or damaged. I have been shipping heavy amp lately and things are getting damaged even with two boxes, foam, bubble and peanuts separating the double boxes. Time to switch to wooden crates.

16 posts total
View entire discussion

More to discover