The Music Room

I'm a certified public accountant, somewhere along the line after many years of experience I have finally learned the very hard to understand fact that the a dealer needs to make a profit.  

The only reason I thought about selling it to TMR is to not deal with hassle of dealing with buyers if selling it myself. 

So you admittedly understand better than most people the costs of doing business and you wanted them to perform the service of selling the item for you, but somehow you're unhappy with your experience in spite of their complete transparency about how they do business?  OK

I get what you are saying.  If in your viewpint life someone is transparent and tells you that they are going to pay you a ridiculously low price for something, and then tells you they will sell it for much less than you know they will, that it is ok. So be it. No so in my experience.

In my viewpoint some people feel entitled and complain loudly when the world doesn't live up to their expectations.

They have a business to run, they arent trying to collect audio gear and if someone doesnt like the price they offer, dont sell it. They must buy at a price where they can make a fair return along with the risk that not everyone fully and accurately discloses condition. I think its silly that people complain that they dont get offered full retail for their preowned gear. Jeez.

This is ridiculous. If as you say your amp was a "no brainer to sell," then sell it yourself.  If you don't like their prices or conditions, then don't deal with them....simple. 

TMR runs a well-managed business, they stay true to their business model, and the results of that model have allowed them to stay in business longer than most who play in the same arena.  TMR has cultivated a client base by;

• Careful buying of gear/speakers that are in relatively good operational and cosmetic condition
• Internal inspection of the gear/speakers before putting items up for sale
• Relatively competitive prices for the age and condition of the gear/speakers they sell - not the lowest price you will find but in most cases well within the range
• Excellent packaging and shipping practices
• Stand behind the operational and cosmetic condition of sold items
• Offer a 30-day money back return policy (virtually unheard of in the used market!)

As stated previously by @rikkitik 

If you don't like it, and aren't going to use it, send it back and we'll refund your money". 30 days after purchase. Their return policy is good as gold. You might pay a little more, but pretty much, satisfaction guaranteed.

I confirmed that return policy with them before purchasing a pair of $7K amplifiers, which I ultimately decided to keep.