The Music Room - Boulder Colorado


This vendor has a lot of favorable comments - but I have had a very unfavorable experience with them this Dec 2019. I have sent all my trade items & $400 via PayPal to them (per our email agreement) - all of which The Music Room has been confirmed to have rec’d. Despite my many emails they do not get back to me on the status of my trade shipment of a Rega turntable. I have called them multiple times - I cannot recommend that you deal with The Music Room, and currently I do not believe that they are legit. If they don’t make right in the next day or so I will have to file a complaint with the BBB.
Ag insider logo xs@2xlarsa39
I also have done a few buy/trade deals with TMR and each have gone smooth. It might take them a day to inspect the trade you sent them and your refund is sent to you the next day. They also sent me the new gear so I can still use my gear while my new stuff was being shipped. Great to do business with
larsa39,

Glad TMR has restored your faith in them.  I too have had an excellent experience with them on a pair of speakers for my home theater.  

Bob
It sounds like the overall experience may differ depending on who you deal with at TMR.
I'm glad to hear that your situation will be worked out.
It's always a frustrating experience when one doesn't have contact with someone within a company to iron out an issue.