The Music Room - Boulder Colorado


This vendor has a lot of favorable comments - but I have had a very unfavorable experience with them this Dec 2019. I have sent all my trade items & $400 via PayPal to them (per our email agreement) - all of which The Music Room has been confirmed to have rec’d. Despite my many emails they do not get back to me on the status of my trade shipment of a Rega turntable. I have called them multiple times - I cannot recommend that you deal with The Music Room, and currently I do not believe that they are legit. If they don’t make right in the next day or so I will have to file a complaint with the BBB.
Ag insider logo xs@2xlarsa39
larsa39,

Glad TMR has restored your faith in them.  I too have had an excellent experience with them on a pair of speakers for my home theater.  

Bob
It sounds like the overall experience may differ depending on who you deal with at TMR.
I'm glad to hear that your situation will be worked out.
It's always a frustrating experience when one doesn't have contact with someone within a company to iron out an issue.
I have purchased and sold a number of items my last purchase was a new PS Audio P 20 a few weeks ago.I had originally purchased a P15  and needed a larger unit.

This is one of the best companies I have worked with they are very knowledgeable and will make good suggestions even if what they recommend cost less than what you were looking to purchase.

They do NOT overstate the condition of used equipment they have plenty of photographs of each item and will let you know of any service history if available. 

The person I deal with is a guy buy the name of Nick Lucini one of the nicest and most honest people I have ever worked with. I am pretty knowledgable and he as stopped me from making a few very expensive mistakes. They also package the merchandise better than most companies to ensure you don't end up with a number of broken parts when it arrives at your end.