2. misc-audio
  3. 153013-89977

The Music Room - Boulder Colorado

This vendor has a lot of favorable comments - but I have had a very unfavorable experience with them this Dec 2019. I have sent all my trade items & $400 via PayPal to them (per our email agreement) - all of which The Music Room has been confirmed to have rec’d. Despite my many emails they do not get back to me on the status of my trade shipment of a Rega turntable. I have called them multiple times - I cannot recommend that you deal with The Music Room, and currently I do not believe that they are legit. If they don’t make right in the next day or so I will have to file a complaint with the BBB.
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jetter
3,033 posts
 
As a person wanting to sell an amplifier to them, way not impressed. 
br3098
994 posts
 
Although I have never purchased anything from TMR, I have had a couple of pleasant and responsive email exchanges.  These guys seem to be very legitimate.  They have a lot of great used gear for sale, at pretty attractive prices.  Because they tend to sell on the value side of the equation I understand that some of their purchase or trade-in offers may seem a bit low to some.  But you can't have it both ways: buying high and selling low isn't a successful business model.

If you are selling or trading gear to a dealer you only know 1 out of 4 things necessary for the dealer to make you an offer: the price you want for the gear.  The other factors are what the gear is actually worth (to the dealer's target market) and how much the dealer needs or wants to make on the transaction.  You may think you know your gear's worth but you probably don't.  And the transaction profit and back end costs are completely unknown to you.  At the end of the day your choices are to accept the offer, attempt to negotiate a better deal or just walk away.

yyman23
146 posts
 
I personally hate their pictures. While being in high quality and very detailed they never adjust the light temperature of their camera and everything looks "cold." Also, some of the prices are a tad too high in my opinion.
Just my 2 cents.
mr_m
1,900 posts
 
I had talked to them and they tend to hold to a price point due to tight profit margins. I guess this means that they give a decent offer for what they buy used. Just an opinion.
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larsa39 OP
5 posts
 
Everyone - I can now report that this whole issue (which started this thread) has been resolved to my satisfaction. I rec’d the trade Rega TT last eve and now have it all hooked up. I fully realize that problems/hiccups can and do happen to everyone - and TMR’s issue was apparently an email system that errantly swept customer emails into the junk folder (explaining their lack of responses to me over the course of a week). TMR has indicated that the problem is now corrected. 
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