I felt the same way you did at first, but now I am really happy with it. Are you using IOS or Android for the app? I think IOS works much better for some reason. The app works great 99% of the time for me. Every once in while I have to close the app and re-open it, but it is rare.
You might email Peter from Lumin, and ask if he has any suggestions. He is their head programmer and is very responsive. His email is LiOn@pixelmagic.com
You might email Peter from Lumin, and ask if he has any suggestions. He is their head programmer and is very responsive. His email is LiOn@pixelmagic.com