2. misc-audio
  3. 159407-388

What is going on at Federal Express?

My first FedEx package was shipped from my audio retailer in Seattle to the San Francisco Bay Area. Two days after shipping, its delivery status changed to ’pending’. I called and they said they were investigating. The next day I called and was told the package was incorrectly routed to another City when it left Seattle. AND, they were trying to FIND it! The next day I was told they found it and it was being rerouted back the Hayward, CA FedEx Distribution Center. I received the package 2-days later.

My next FedEx package was also shipped from the same retailer in Seattle to the San Francisco Bay Area. Several days later, its delivery status also changed to pending. I called for 3-days straight days was finally told the package was ’RED FLAGGED’ meaning it was damaged. I asked what that meant and they said the package was being returned to the shipper. They would not tell me how it got damaged or how damaged the box was. They suggested I contact the shipper and ask them to file a claim. The retailer shipped me a replacement product using the USPS.

My third FedEx package was shipped from another store 8 miles from my home. It was scheduled for a Tuesday delivery but it, also had its delivery status changed. It is now being delivered today, Wednesday, I hope.

What is going on with FedEX? I have used FedEx many times in the past and they always delivered on time. Are other people having problems with FedEx?


hgeifman
bob540
407 posts
 
As bad as it is to have previous audio equipment lost or damaged, imagine the people who rely on essential medical supplies to be shipped intact and on time.  That would go beyond disappointment and inconvenience.

Regarding pandemic, when I see people partying en mass all bunched together and with no masks, I find it hard to blame politicians for our difficulties in controlling the pandemic.  Too many people are taking a cavalier attitude and that is putting all of us at greater risk.  Of course, that is the lifeblood of American politics — assigning blame to their opponents. 
sidog1460's avatar
sidog1460
55 posts
 
For me personally FedEx is one of the worst run businesses right now. Most of my packages have a 50/50 chance of making it to my house. I had a electronic item weighing over 100lbs, very expensive, shipped in a wooden crate, that was lost for several weeks. I’m currently waiting for an item that has now been sent out twice, and currently is 3 days late and has been sitting in some hub in Bloomington, CA the last few days. FedEx  suggested I contact the shipper while they look into it.
hilde45's avatar
hilde45
4,974 posts
 
+1 @jjss49

When everything gets politicized, we lose any common ground to relate to one another outside politics.

Post removed 
Post removed 
More to discover