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TEAC NT-505 impossible connecting to WiFi router o such LAN: help me please?

Hello mates,
I got my NT-505 3 days ago.
It seems to be working correctly but in my opinion all software in not the same level than the device: too aged & often no relevant documentation or support about.
However my big trouble is the NETWORK interface:  since first time I switched on, the NT-505 remains "for ever"  into NET configuring blinking state until it goes in power stand by.
Summarizing:

1. RJ45 cable is ok - tested in several manners
2. the wifi router (1Gb fiber connection) is ok
3. the wifi router ether ports (4) are ok - I checked a bridged LAN configuration too

Testing the NT-505 Ether port It results:

1. the physical level of protocol seems working correctly just on-way: the interface recognizes correctly the bandwidth (Fast ot Giga in my case) end the packet coming from the router are buffered. No packet sent  to the router.

2. At protocol level no ARP session are involved hence impossible retrieve MAC address and trying to do something.


VERY STUPID ISSUES:

1. Being NET board logically split from MAIN board It's need a separate firmware(!!!): how can I upload the NET firmware if, as stated into documentation, I must use the mobile app and It's impossible connecting the device to such LAN?

2. NO menu interface to configure manually the net parameters.

May someone help me (tricks..., recovery sw,..., low level maintance menu...,...) 

Thank you a lot.


silvio66
trinhsman
88 posts
 
Once my unit was fixed, all is good.  I’m just surprised that Teac seems to be ignoring the issue, when there is a fix that works.
i have contacted Teac Corporate via email, explaining these issues and that there is a multitude of negative comments on this unit now online.  I am waiting for a response.  I’m hopeful someone will step up to the plate on this.  The NT-505 with the CG-10M clock is scary good, when working properly.  In fact my local dealer, that sells the Esoteric line says the combo hangs with the Esoteric streamers.  
Im still going to keep ruffling feathers on this.
uberwaltz's avatar
uberwaltz
13,381 posts
 
Trin
It appears the situation is a little different now.
Onkyo USA closed its doors and reportedly no replacement boards are available right now.
A true nightmare.
big_greg
6,673 posts
 
@love_that_sound Have you tried contacting any of the authorized service centers listed on TEAC's page to see if any of them have the board or access to it?

https://www.teac-usa.com/authorized-service-centers/

love_that_sound
53 posts
 
Yep...

called Canada, UK, and even contacted TEAC Japan.

I then emailed the newly formed subsidiary and they confirmed no us support for esoteric and teac.


big_greg
6,673 posts
 
That's inexcusable for a device that's still being sold as new.
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