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TEAC NT-505 impossible connecting to WiFi router o such LAN: help me please?

Hello mates,
I got my NT-505 3 days ago.
It seems to be working correctly but in my opinion all software in not the same level than the device: too aged & often no relevant documentation or support about.
However my big trouble is the NETWORK interface:  since first time I switched on, the NT-505 remains "for ever"  into NET configuring blinking state until it goes in power stand by.
Summarizing:

1. RJ45 cable is ok - tested in several manners
2. the wifi router (1Gb fiber connection) is ok
3. the wifi router ether ports (4) are ok - I checked a bridged LAN configuration too

Testing the NT-505 Ether port It results:

1. the physical level of protocol seems working correctly just on-way: the interface recognizes correctly the bandwidth (Fast ot Giga in my case) end the packet coming from the router are buffered. No packet sent  to the router.

2. At protocol level no ARP session are involved hence impossible retrieve MAC address and trying to do something.


VERY STUPID ISSUES:

1. Being NET board logically split from MAIN board It's need a separate firmware(!!!): how can I upload the NET firmware if, as stated into documentation, I must use the mobile app and It's impossible connecting the device to such LAN?

2. NO menu interface to configure manually the net parameters.

May someone help me (tricks..., recovery sw,..., low level maintance menu...,...) 

Thank you a lot.


silvio66
love_that_sound
53 posts
 
Perhaps they will...

I forwarded this from Adams electronics...

To whom It may concern,

 

Attached is the invoice for the service on xxxx xxxxx'sTeac NT-505. We are unable to repair this product due to the necessary part not being available. Teac has stated parts for this product are provided by OnkyoUSA. OnkyoUSA has stated the necessary part is not available.

 

Best Regards,

Xxxxxx

Adam’s Electronics

7130 Edinger Avenue

Huntington Beach CA 92647

714-848-0110



trinhsman
88 posts
 
Let me know what happens.
big_greg
6,567 posts
 
Well, it seemed like a good time to get a discounted price on the CG-10M Master Clock Generator.  Fingers crossed!
uberwaltz's avatar
uberwaltz
13,381 posts
 
Good for you Greg.
Be interested to see if you actually can tell any difference
love_that_sound
53 posts
 
Thank you for the email address you provided...

Teac seems quite interested in rectifying the situation and seemed to thank me (us on audiogon) for highlighting the problem.

Interesting that y’all mentioned the clock... I mentioned to teac that I’ve spent more than 10 hours of my time attempting to track down this board and that my time isn't free.

I asked why ALL of their service centers were unable to get parts

Here a copy/paste:

There is a lot of movement here with the transition we are in the midst of pertaining to the Onkyo and Pioneer brands. The parts department is swamped with moving inventory over to another entity, so I don’t think it is any more complicated than a short term distraction in the form a huge deadline they have to react to. However, conversations like this will allow me to shine a light on your situation. The model is in production, so by association there can’t be a lack of parts overseas and if they are available there, they can be available here.

I will be back to you just as quickly as I can.

Teac Tech Support

Onkyo USA Corporation




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