Maybe this is why your local guy isn't a big name. Or maybe he just doesn't need the business as much as you think. Instead of complaining here, tell him what you think. Maybe he'll foot the set-up bill as a discount. Make sure whoever touches your gear has insurance.
Am I asking too much?
I’ve been looking to finally buy the cartridge my turntable - a restored Garrard 401 with Reed 3P tonearm - deserves. So I sent a note to a local Koetsu dealer - wanting to support them over your typical big names (e.g., Music Direct, Upscale Audio, etc.) particularly during covid. Though I’ve never bought from this local place, I’ve visited them before a couple times, and live less than 10 miles away. When I asked the dealer if they provide turntable set-up — remember, this is for a $7000 cartridge — he told me that they refer people to a local company for that (which means of course at an additional charge).
wtf? So the only service provided by the local dealer is to order the cartridge that I can get cheaper on-line and then refer me to someone else to provide actual service. Anybody else have a reaction to this?
wtf? So the only service provided by the local dealer is to order the cartridge that I can get cheaper on-line and then refer me to someone else to provide actual service. Anybody else have a reaction to this?
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- 47 posts total
- 47 posts total