Maybe this is why your local guy isn't a big name. Or maybe he just doesn't need the business as much as you think. Instead of complaining here, tell him what you think. Maybe he'll foot the set-up bill as a discount. Make sure whoever touches your gear has insurance.
Am I asking too much?
I’ve been looking to finally buy the cartridge my turntable - a restored Garrard 401 with Reed 3P tonearm - deserves. So I sent a note to a local Koetsu dealer - wanting to support them over your typical big names (e.g., Music Direct, Upscale Audio, etc.) particularly during covid. Though I’ve never bought from this local place, I’ve visited them before a couple times, and live less than 10 miles away. When I asked the dealer if they provide turntable set-up — remember, this is for a $7000 cartridge — he told me that they refer people to a local company for that (which means of course at an additional charge).
wtf? So the only service provided by the local dealer is to order the cartridge that I can get cheaper on-line and then refer me to someone else to provide actual service. Anybody else have a reaction to this?
wtf? So the only service provided by the local dealer is to order the cartridge that I can get cheaper on-line and then refer me to someone else to provide actual service. Anybody else have a reaction to this?
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wtf? So the only service provided by the local dealer is to order the cartridge that I can get cheaper on-line and then refer me to someone else to provide actual service. Anybody else have a reaction to this? Dealers like this unwilling to provide even the most basic customer service deserve to go out of business. Get the MoFi Geo-Disk and do it yourself. Find the same Koetsu on-line and save a couple grand. Develop the skills, feel the pride of accomplishment, and know you’ve done your part to drive incompetent uncaring entitlement minded waste of space empty suits out of business. I mean seriously, Costco offers better service when you buy a range. Shouldn’t be surprised but I am. Pathetic. Sad fact of the matter is they will keep doing this as long as audiophiles play the pledge in Animal House Thank you sir may I have another! https://www.youtube.com/watch?v=bIZoVO8ZyyQ Don’t be Kevin Bacon. Don’t feel the least bit guilty and when you find that $7k Koetsu for $5k go back and gloat and tell them how they could’ve had an easy $2k if only they weren’t such effing A-holes. (May- or may not- want to tone down the language, entirely your call.) (Don't anyone think for one second they are anything other than exactly like Nedermeyer, grinning and getting a thrill the whole time they know they are screwing you. They KNOW they are screwing you! No one can rip another person off like this, day after day, make it their actual business model, and not have total contempt for you as a customer. Its inevitable. Cognitive dissonance. They are screwing you. They know they are screwing you. They know its wrong to screw good people. Therefore you must be beneath them, which makes it okay to screw you. Not saying anything everyone doesn't know. Just saying what others are too polite or scared to say. They are Nedermeyer. Their customers are pledges. You subject yourself to the hazing, prove your total lack of self-respect, you get to join the fraternity of overcharged do me in the rear don't bother with the lube. That's just the way it works.) |
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