High Frequency Oscillation hurt resistors in Magico A5 crossovers


Hi,I am looking for help understanding how HFO could blow crossover resistors in Magico A5 speakers. Equipment playing at the time of the incident is as follows...
Magico A5 speakersHegel H30 mono blocksHegel P30 preamp (lt and rt inputs on the Aux inputs from the laptop and Dragonfly Cobalt)
Dell laptopAudioquest Dragonfly CobaltAmazon Hi-res streaming
I was listening to Amazon music at a very moderate level when the application said there was an update available.I instinctively clicked accept while music was paying. It was only off for a few seconds to update and when complete and I restarted music the A5 tweeters were not on. These happened simultaneously and there was no audible noise what so ever indicating a potential issue. After multiple source tests and tweeter test, I was certain the tweeters were fine and it was an electronic issue. The cross overs were removed and sent to Magico and that was when I was told that HFO blew the resistors.
Can anyone explain how/why this happened so I can ideally avoid it happening again?
Thank you!
128x128howaanders8
How about a quick Google search on what is ’high-frequency oscillation’ in audio (Parasitic oscillation). It’s straightforward, real, and distractive. If you are using a PC as a source, you never know what it is sending out, best to turn-off the amps when you are doing updates.
misstl has a point maybe they’re fuses in operation. Still, I would hope to get something in writing.
Good point that using a computer for source is dirty AND dangerous. Especially today with so many alternatives.
Yep.  Makes sense to me.  What sent your amp into oscillation is the question.  This is one of the potential problems with very high bandwidth electronics.  If they can reproduce FM signals, you won't hear it, but your speaker wills smoke, one way or another.

I'd actually reach out to Hegel, as they may be better able to help you.

Best,

E
The trite explanation you received sounds like it was from a low tier employee.
Maybe it was EBM.

"Very moderate" meant low volume that you could easily talk over jsyk.
I have emailed Hegel as well and am awaiting a reply.