^^^it appears you opted for 1 year subscription plan ~ $149.99 at the beginning of trial. Qobuz requires you to initiate cancellation email 48 hours before the trial end date. If you did that, then you will get your money back from your credit card once investigation is complete.
Qobuz charges
I signed up for a Qobuz free trial...I canceled before the deadline...Then I got a bill for $160 that must be a year of service that I don't want. When I contacted their customer service they said they dont give refunds. I contacted paypal and they refused to correct the mistake. I am now in the process of contesting the charge with VISA. The Qobuz website is very confusing and it is impossible to talk to a human being about this problem. It also took Qobuz almost 3 weeks to even answer my complaint...Has anyone else have this problem.
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- 10 posts total
- 10 posts total