Ok, I have to defend Dave T. I have known him for over 8 years and have purchased various products from Raven. He has taken the time to discuss any thoughts that I have about my amp at any hour of the day. I have even called him at 11pm expecting to leave a message and he answered the phone. I have NEVER had a communication problem with Dave. He is a class individual and for him customer satisfaction is critical.
Sometimes people just don't know how to get into contact with the right people. And yes, that can be frustrating. One of the big problems with Audiogon, is they do not want you publishing phone numbers. This really is a stupid rule because many problems could be resolved quickly without having to air them on this forum and potentially hurting the Company.
I have had a music server on order for over 5 months. I built a new house and it took me over 7 months to get a dishwasher from Thermador. Thermador never once got in contact with me to provide me an update. The supply chain is definitely affected by this pandemic in almost every industry. We DO need to take that into account.
I am confident that Dave T will help Robert get his hum taken care of. And, I am really looking forward to Ozzy providing his feedback once his Raven amp does get delivered.
Peace and happy listening!
Sometimes people just don't know how to get into contact with the right people. And yes, that can be frustrating. One of the big problems with Audiogon, is they do not want you publishing phone numbers. This really is a stupid rule because many problems could be resolved quickly without having to air them on this forum and potentially hurting the Company.
I have had a music server on order for over 5 months. I built a new house and it took me over 7 months to get a dishwasher from Thermador. Thermador never once got in contact with me to provide me an update. The supply chain is definitely affected by this pandemic in almost every industry. We DO need to take that into account.
I am confident that Dave T will help Robert get his hum taken care of. And, I am really looking forward to Ozzy providing his feedback once his Raven amp does get delivered.
Peace and happy listening!