Upscale Audio and Primaluna

He maybe right what do you have?

upscale Audio is the US Distributor for Pathos and Primaluna and they may own part of the latter.

Both are top shelf gear. Never had any bad experience with Upscale and I have purchased a couple of things from them, Pathos Inpol 2 and a Felkis HP amp. 

Absolutely not! If i ask him what he thinks of my gear and then get critiqued, fine.  He asked me what i had and then was harsh, all for purposes of selling me his stuff.  I called about another item and was steered to his preference.

it was exceptionally rude, and some of what he said was inaccurate.

"...He asked me what i had and then was harsh..."

Not to be harsh..but what do you have? It sounds like you might have talked to Kevin. He doesn’t sugar coat it, just tells you the way it is. That is too much reality for some. So what were you originally looking for?

P.S. I'm a long time customer, and Kevin has really good ears, I trust him 100%, he has never steered me wrong. On the other hand, I tell him EXACTLY what I am looking for and he knows what I am talking about. 

Same experience move on. Not the type of people I want to work with.

If you want to buy a different brand of gear, just go to another dealer.

As russ69 said, Kevin Deal, owner of Upscale Audio can grate on some people.  Posts like yours turn up here from time to time.  Personally, I like Kevin's frankness.  I may not agree with everything he says, but at least I know exactly what he thinks.