Upscale Audio and Primaluna

Upscale sells great procts, albeit at full price.

however, all brands are at the mercy of their unrelenting push from Prima luna gear.  Heavily biased."

Why wouldn't they push PL? He is the distributor of PL USA.

"Its ugly and not high end quality.  Good value but not as good as high end stuff."

jumia-
PL wouldn't have 18 years of positive writeups if all reviwers/end users  felt the same way. You had a bad experience with whomever at Upscale, just move on. There isn't one establishment that fits all customers.

10+ year customer/PL user.

I had one dealing with Upscale and it was Kevin I dealt with, I was seeking a specific tube he had in stock and asked his opinion of it in my system. He told me he did not give opinions and then proceeded to give me his opinion on everything but what I had asked him his opinion on. Bought the tube in spite of that scenario but will never deal with them again. Enjoy the music

Once I bought a rectifier Kevin advertised as a Holland-made Amperex. He was hyping these tubes at the time as the greatest ever. When I got it I checked the etched factory code on the bottle and guess what, it said it was from Barcelona. So I emailed him to ask why, if it was made in Barcelona, was he was advertising it as Holland-made? I quickly got an aggressive phone call telling me the factory code didn’t matter--he knew it was from Holland. I asked how; he said he met an old man in Holland who had worked at the Heerlen plant, and this man told him so. I asked, so I should believe the second-hand claim of an old Dutch fellow instead of the factory code? He said yes. Maybe he was right, but I have never heard another tube seller say factory codes lie.

Life is too short to have to deal with these types of attitudes. Find another dealer to give your $$$ to.