Upscale Audio and Primaluna

Primaluna is great gear. I am sorry for your bad sales experience. I went to a Minneapolis dealer.  Told him up front my gear which was a 40 year old Crown PL1 SL1. He never said anything to knock what I had. It held it's own against a Freya & Vidar.
I did a side by side between a Hegel H390, and a Primaluna EVO 100.  I picked the Primaluna and six months later loving it. Primaluna is a new level of audio performance. I hope you dont miss out on something good because of that experience.

@upscaleaudio Even though it takes waaaay too much time for someone trying to run a business, I know I speak for others in thanking you for your posts.

I don't know about everyone else but I wouldn't have the patience to be a high end dealer like Kevin does. I remember just shaking my head after attending an audio show and there appeared to be a great many old caucasians in dad jeans badly in need of a "manzierre" communicating with amp and speaker manufacturers why their very own amp and speakers were the best. Alot of lonely people I guess.

Keep it up Kevin and thanks for all you and your team do to keep the hobby going. Once again, @upscaleaudio takes space at audio shows, invests in his people, hosts local audio clubs, they take trades, they are both online and brick and mortar. I don't have what it takes to do what they do. The unique combo of having bottomless patience and broad audiophile shrink skills is truly rare.

Kevin;  Thanks for the insightful response.  Good to know.  

enjoy

"These are very hard times in new audio sales. The fallout from this latest economic crunch has dampened the audio market."

Well Kevin must be doing OK.  I see he posted a wanted ad in Excellence magazine for a Porsche GT3.  

I have talked to him on the phone a few times, he is all business for sure, but that's ok with me.

Sometimes we forget that audio stores are owned and run by humans.  Enjoyable thread.