Upscale Audio and Primaluna

I’ve been a customer of Kevin’s since 2001. In all that time, NOT ONCE has he misled me, been rude, or steered me in the wrong direction. Back in the day, Kevin was just starting up and used to answer the phone himself ... we would speak a good deal about my system, audio in general, and music. Kevin is a very smart, eclectic guy.  There were times when I was ready to buy something and he told me I didn’t need it for my system, so he passed on a sale to do what was right for his customer. Kevin always has taken the time to listen to me and, yes, has always given me a "smokin’ deal." Last month, I bought a BAT preamp and tubes from him, and I am thrilled with them. Although Kevin wasn’t around when I made the purchase, his salesperson was first rate and was a pleasure to do business with. In addition, I had emailed Kevin about the preamp and he responded promptly, courteously, and informatively. In all, my experiences with Upscale over 20 years have been extremely positive and I would not hesitate to buy from them again.

Ya man!  I just bought another BAT amp from Upscale too.  As usual, Kevin took very good care of me.  I have bought numerous products from Upscale.  Everyone at Upscale Audio has been courteous and helpful.  And especially Kevin, who has steered me right for years.  

@mammothguy54 ... which BAT amp did you buy?

I auditioned my last two pairs of speakers driven by a PL 40 watt EL34 based integrated amp and they sounded great together.   They are decent amps regardless of country of origin.   

For me Quicksilver represents the best value in tube amps.   But I am biased....pun intended

I've purchased a bunch of tubes and more recently a PrimaLuna  Evo 300 power amp from Upscale. Every interaction has been excellent.
One of the stock EL34s gave up a week into ownership (bad tube). I had a new tube at my door within 2 days, and I'm practically as far from California as you can get.

IMO we're lucky to have an outfit like UA. They sell quality gear, buy ad space, and aren't endlessly shilling "We think..." products they sell on these forums like audiotroy.