IsoAcoustics - A Class Act

Very nice.  Solid customer service goes such a long way towards establishing and maintaining a brand & products.  I always try to go out of my way to support vendors who respond to issues and inquiries quickly.  I hear about quite a few vendors who don't even respond to emails or make people wait many months on resolving issues to be such a turn off.  In my business I'd never expect a client to tolerate that and I recognize that in a sea of so many products and services that solid communications and customer service is low hanging fruit to differentiate yourself from  and beat the competition. To do otherwise is a self-inflicted wound in my view.

I recently ordered some Gaia II footers for my Kef Ref 1 speakers and they sent me the correct bolts at no cost also.  

cmcdaniel5

Thank You for posting your experience. I want to try their footers for CD/SACD players.

Happy Listening!

Isoacoustics are a quality product. I have their footers under my integrated and SACD player and couldn't be happier with the results.

All the best,
Nonoise

big_greg,

I’m looking at getting a pair of the KEF Reference 1’s.  Let me know your thoughts on the Gaia ll footers and the Ref 1’s.

Thanks.

JD