Quboz/Aurender Issue



Looking for insights and a solution to a most perplexing issue that seems to have arisen as the result of a recent software update with my Aurender N10. I have been streaming Quboz through the Aurender with no issues for quite some time now, but since the software update I now have to log in to Quboz every time I open the Conductor app (previously, the Quboz app was always visible and operational). That is no big deal, but the real problem is that I am getting only thirty second snippets of any track I try to play.

For added context, I am able to use the Quboz app on my iPhone through the system and the tracks play as they should, but so far, I have not been able to find a solution to playing full tracks on Qubox through the Aurender.

If anyone has any suggestions, let me know, please and thanks.


128x128waltersalas
Did you contact Aurender customer support? Their email is -support@aurender.com
@waltersalas, Please confirm that the software on your Aurender and iPad are current and up to date.  In addition, please go to the App Store and search for the Aurender Conductor App to CONFIRM it is current.   If the word 'update appears', it means please update the Conductor App.    

Your issue might be caused because the Apps are out of sync (my guess).   

If none of the above solves the issue, please enter a remote service  issue using your Aurender Conductor App.   Please keep us posted.   Thanks...


lalitk
Did you contact Aurender customer support? ...
waltersalas
Yes, I did. So far, we have not been able to find a solution
Good luck. I had issues with Aurender as well. My solution was finally to dump it in favor of a Bryston.