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Music Direct and my recent exoeriences

I have a lot of respect for Audio Advisor with Thousands in purchases all have been perfect, professional and resulted with a very happy Audiophile.

My first component was a Marantz CD63SE when I was a college Sophmore and it changed my world and perspective on this brilliant hobby. The only problem is people during the procurement process. Promises not kept. Documentation and Boxes advertised but not provided et AL.

So I tried several times to procure a new Amplifier Amongst many greats including Meridian, Conrad Johnson and McIntosh.

So after a lot of disappointment and flat out liars or pathetic fast talking sales people I decided on Music Direct. We had issues with Cary supposedly drop shipping in a week only for a month to go by and NOTHING...waiting on capacitors was the answer. ROCKO and DAN did a solid to work with me after myn5 week wait. For an upcharge they got me the Levinson 532H in record time and I am still in love...attached to my McIntosh D150, Esoteric SACD, McIntosh MCD301 I wanted the Jolida fusion F 360 but it turned out to be the cheapest most poorly made component I have ever purchased. Day one the Haptic Touch On-Off-Standby button should be an analogies physical button. Instead I get a POS virtual button that loops amongst Standby-Off and then On but only for milliseconds. Poor electronics and poor design. GOING WITH A Bel Conto Pre5 or a Benchmark LA4 or maybe a Rotel Michi and hoping Rocco and Dan will continue their great service, take my feedback as a EE and Computer Data Scientist and get rid of that poorly executed JoLida ICE product line..sounds good but onlynfor a few days...hats off to Music Direct they literally did everything to make me satisfied but now I have to return the Jolida and hopefully they will continue to work with me. Much respect gentlemen and they are a class act if your looking for great gear, yet, I am still saddened about all the 10 plus audiophile stores I could visit on Woodward in Detroit just 15 years ago. Music Direct is the next best virtual thing to that tangible experience. Keep up the great work.
worstwebsiteever
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dekay's avatar
dekay
5,608 posts
 
OK...

"Dekay your classic..your the receding hairline Grey bun dude but even more spurious...you are a DIY guy..sniffing Elmer's Glue always makes things sound better try it with your 20 year old woofers because your imaginative and your parents house is still awash in your participation trophies."

I take that (your response) as a - YES.

By the way my main single drivers are from the late 50's and the mid 60's (Stephens Trusonic 80FR and Elac S517).

No woofers except for the mini-system listened to while cooking (Polk Rt15i's in that).

DeKay
worstwebsiteever OP
20 posts
 
@dabel Thank you for the potential intro...very constructive..Jolida Gear is great but this was definitely rushed out and I wanted to like it but when it fails to turn on that's a challenge.

Btw..appreciate your support but I am a different breed then many on this site...people measure..they prognosticate..we all have preferences but when you design the interfaces and APIs all of you use on Apple and or Android your in my world that designed  these drivers and CODECS.
bluorion
477 posts
 
I’ve had great experiences with Music Direct. I’ve purchased from them as well as just calling to get some audio advice. Big kudos to the team at MD! I’ll definitely go back for future purchases.
baylinor's avatar
baylinor
1,424 posts
 
Two bad experiences with Audio Advisor, inexcusable ones. Not any issues with music direct. 
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