Magnepan service shut down

partroysound

... most likely true but leaves me not knowing how long I will have to wait to get my speakers working again. I believe a quick call to take the order and let me know about how long to expect shipment would be in order for an existing customer.

Call your dealer. Put him to work for you.

Cleeds
I have. He can't get through either.

Wow, that is not Magnepan. IMHO.
There must be something going on that would cause such a lack of response,
@OP, Though it sounds foolish, I would give it some time to shake out. Magnepan,  is a well respected company. And, as a small business owner, I know that sometimes things happen beyond any ones ability to cover. And, in the end, will make good on their obligations.
B

It’s times like this, where you need the manufacturer’s support the most. Not even a return call? No matter how big or small, I’d be getting rid of my speakers if that were the case. If they’re too busy with new orders and forgetting their existing customers, it’s no way to run a business.  

Maybe someone there got the vid and had to close down to quarantine?  You would think they would say though…