Magnepan service shut down

Wow, that is not Magnepan. IMHO.
There must be something going on that would cause such a lack of response,
@OP, Though it sounds foolish, I would give it some time to shake out. Magnepan,  is a well respected company. And, as a small business owner, I know that sometimes things happen beyond any ones ability to cover. And, in the end, will make good on their obligations.
B

It’s times like this, where you need the manufacturer’s support the most. Not even a return call? No matter how big or small, I’d be getting rid of my speakers if that were the case. If they’re too busy with new orders and forgetting their existing customers, it’s no way to run a business.  

Maybe someone there got the vid and had to close down to quarantine?  You would think they would say though…

Their production manager quit and they are struggling to pick up the slack. Their business model is not sustainable. LRSs are so underpriced it creates artificially elevated demand and upsets the whole operation. Nothing that can’t be solved if they simply raise their prices. 

(Shakes head in disbelief while scratching Magnepan off his HiFi bucket list)