Who are the Stand Up Guy's and Gals in this Audio Industry?


Been some banter the past couple of days about bad experiences with a couple of the "Boutique Amplifier and  Speaker Builders"

So I am posing the question of these " Boutique Builders" , who of them have been stand up guys and gals taking care of business for you.

Some may find this information helpful in the processes of making a purchasing decision.

I will say that Upscale Audio has been standup in  the past with an Issue I had with a Pathos Amp and got me fixed up fast.
128x128jerryg123
@facten  Not sure how Upscale Audio fits in the Boutique Amp Speaker Builder category

They do not but they helped me with an issue with my Pathos In Pol Heritage ($15K) that I did not even buy from them and they had just assumed the duties as the US Importer. They had my In Pol picked up sent to Italy for repair, sent me a loaner Classic In Pol and did not charge me a dime.
No they are not a Boutique Builder but they are stand up folks.

Was just setting the stage as it is the only time I have had an issue with any equipment( Knock On Wood).
Jim Salk -- Salk Sound
Fritz Heiler - Fritz Speakers
Quicksilver - Mike Sanders
MHDT Audio - Jiun-Hsien
TMR Audio

+1 for Ralph Karsten of Atma-Sphere. He has been my Audio Guru.
Has always been there for me to evolve my system to perfection.
I have known some great people in this business but Ralph is the first who sincerely there to help.
I don't know if they qualify as "boutique builders" these days, but I was very impressed with Oppo recently. I was wanting to sell an Oppo BDP83 player, but the disk tray was a little quirky. I contacted Oppo about getting it fixed and although I was the second owner, they replaced the tray, updated the firmware, cleaned it up and delivered it back in all new packaging. I paid only $99 and one way shipping.