Who are the Stand Up Guy's and Gals in this Audio Industry?


Been some banter the past couple of days about bad experiences with a couple of the "Boutique Amplifier and  Speaker Builders"

So I am posing the question of these " Boutique Builders" , who of them have been stand up guys and gals taking care of business for you.

Some may find this information helpful in the processes of making a purchasing decision.

I will say that Upscale Audio has been standup in  the past with an Issue I had with a Pathos Amp and got me fixed up fast.
128x128jerryg123
+1 for Ralph Karsten of Atma-Sphere. He has been my Audio Guru.
Has always been there for me to evolve my system to perfection.
I have known some great people in this business but Ralph is the first who sincerely there to help.
I don't know if they qualify as "boutique builders" these days, but I was very impressed with Oppo recently. I was wanting to sell an Oppo BDP83 player, but the disk tray was a little quirky. I contacted Oppo about getting it fixed and although I was the second owner, they replaced the tray, updated the firmware, cleaned it up and delivered it back in all new packaging. I paid only $99 and one way shipping.
Klaus Bunge at Odyssey Audio. I am his NY PITA, but he always treats me with respect and takes whatever time he needs to explain to me his products, and match them to my needs.
Whether it’s a new purchase, an upgrade of a previous purchase, or just BSing about music, Klaus is a class act.
Under promise and over delivers every time.