Who are the Stand Up Guy's and Gals in this Audio Industry?


Been some banter the past couple of days about bad experiences with a couple of the "Boutique Amplifier and  Speaker Builders"

So I am posing the question of these " Boutique Builders" , who of them have been stand up guys and gals taking care of business for you.

Some may find this information helpful in the processes of making a purchasing decision.

I will say that Upscale Audio has been standup in  the past with an Issue I had with a Pathos Amp and got me fixed up fast.
jerryg123
I don't know if they qualify as "boutique builders" these days, but I was very impressed with Oppo recently. I was wanting to sell an Oppo BDP83 player, but the disk tray was a little quirky. I contacted Oppo about getting it fixed and although I was the second owner, they replaced the tray, updated the firmware, cleaned it up and delivered it back in all new packaging. I paid only $99 and one way shipping.
Klaus Bunge at Odyssey Audio. I am his NY PITA, but he always treats me with respect and takes whatever time he needs to explain to me his products, and match them to my needs.
Whether it’s a new purchase, an upgrade of a previous purchase, or just BSing about music, Klaus is a class act.
Under promise and over delivers every time.
Michael Kelly at Aerial Acoustics - he answered the call or replied by phone on a few occasions when I had questions on speaker placement and amplifier matches for my Model 8b’s.

The folks at Ayre Acoustics have offered reasonably priced, material product upgrades and have promptly answered questions about the three pieces of their gear I own. 
Both of the above manufacturers make durable, very high quality products that have been a pleasure to own.
Not all amps and speakers, but I have gotten great advice and help from the following:

BAT Audio - Victor Khomenko (amp)
Sutherland Engineering - Ron Sutherland (phono)
GEM Dandy Products - George Merrill (turntable design/builder)