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Quboz/Aurender Issue


Looking for insights and a solution to a most perplexing issue that seems to have arisen as the result of a recent software update with my Aurender N10. I have been streaming Quboz through the Aurender with no issues for quite some time now, but since the software update I now have to log in to Quboz every time I open the Conductor app (previously, the Quboz app was always visible and operational). That is no big deal, but the real problem is that I am getting only thirty second snippets of any track I try to play.

For added context, I am able to use the Quboz app on my iPhone through the system and the tracks play as they should, but so far, I have not been able to find a solution to playing full tracks on Qubox through the Aurender.

If anyone has any suggestions, let me know, please and thanks.


128x128waltersalas
waltersalas's avatar
waltersalas OP
952 posts
 

@stewart0722

I also have an issue that has just cropped up where I am getting no playback at all. When I queue up an album, it simply scans through the tracks without playing any of them. I tried rebooting and updating the conductor app, the iPad, and the Aurender itself, but so far, nothing has worked. I have another email into support. Sigh.

This is specific to playing music through Qobuz. The tracks ripped to the Aurender play just fine.

stewart0722
184 posts
 

Walter,

The issue came up in the last 36 hours and affects all players prior to the ACS.

Aurender is working through a solution and will probably push an update out in a day or two.  This has happened before......

ghdprentice
7,052 posts
 

Same is happening to me. Aurender support promptly explained they are working on it and will have a fix shortly. Happily I did store a couple thousands on it’s internal storage. I haven’t had a reason to use them before this... or God forbid, I would have to get up every 45 minutes and change a disk. What a horrible idea... wow, I'm getting lazy.

waltersalas's avatar
waltersalas OP
952 posts
 

Glad to hear that they are working on it so I can stop pointless troubleshooting. Thanks!

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cleeds
5,960 posts
 
stewart0722

... to the guy that dropped Aurender for Bryston.....I had a Bryston BDP3.....the Aurender obliterates Bryston in every single way possible......massive FAIL ...

We can only report on our experiences. I've mentioned elsewhere that my Aurender (which I purchased new) was never really stable and the "tech support" consisted of one guy ("Ari") who couldn't even bother to carefully read emails that described the problem. So I gave up and bought a Bryston BDP-3. It has been rock stable save for one little glitch which Bryston promptly corrected remotely.

My Bryston is running Qobuz without issue this a.m. while you wait for Aurender to get its act together. I'm not sure why you think that makes Bryston the "massive fail." Perhaps you've been seduced by Aurender's slick interface. I also prefer the Aurender interface but as you've found out, it's worthless if there are underlying issues that prevent the streamer from working properly.

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