It's interesting how experiences with products such as Aurender and Bryston streamers can be so different, @mahler123. I suspect the explanation is similar to how users report different experiences with computers; after all, a streamer is just a computer. I'm a Windows and Linux user who expects to be able to resolve software problems myself, so the Linux-based Bryston suits me well. But some people prefer relatively closed systems, such as Apple products. For them, there's Aurender.
But my biggest complaint with Aurender was support. It's annoying to get tech "support" instructions that includes remedies they've aleady been told have been tried and failed. You just can't make people care and that was my experience with Aurender, again and again.
Audio is a hobby for me so it should be fun. I don't mind dealing with some issues - after all, I have tube components and play LPs - but problems should not be chronic. That's why I dumped the Aurender.
I've owned Bryston gear for decades. Support has always been first class.