Kevin and Upscale has always treated me well. I've purchased a Primaluna Dialogue integrated, various tubes over years, Manley Chinook SE MK2 phono preamp and Dynavector 20x2L cartridge. Have had several conversations with Kevin and you can feel his passion. I've never thought he pushed anything on me without backing it up with facts and expert knowledge. Kat was great also and followed up my Manley purchase to make sure I was satisfied. I'm sure Kevin has been an arse to some customers and I'm sure I would be also putting up with the public for as long as he has. I think we all know it can be challenging, we are human and make mistakes. Going forward I wouldn't hesitate to do business with Upscale again. Kevin deserves to be successful. He's paid his dues and cares about his staff and making customers happy.
Upscale Audio and Primaluna
spoke to aggresive salesperson who pushed prima luna integrated amps and other primaluna gear.
this was after i called to buy another component. Anyone know about primaluna stuff.
all this guy did was tear into my system saying how deficient it is and that i should buy primaluna.
this was after i called to buy another component. Anyone know about primaluna stuff.
all this guy did was tear into my system saying how deficient it is and that i should buy primaluna.
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- 166 posts total
- 166 posts total