2. misc-audio
  3. 174710-170889

How to contact Audiogon?

I recently bid with a max bid way over what the item sold for.  I do not understand why I lost the item but can't find how to contact Audiogon to find out what happened.  Any suggestions?  

128x128kenplatt555
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cleeds
5,948 posts
 
czarivey

"Contact Us" doesn't work much. No one responds from there

I have used the link previously and always received a prompt response. When did you last attempt to reach A'gon support, @czarivey?

noromance's avatar
noromance
9,769 posts
 

+1 @cleeds  Unless, the OP is posting under a new profile to stay private in this instance.

dekay's avatar
dekay
5,564 posts
 

I've always received timely replies to my A'Gon queries.

Many years ago Shannon painstakingly (I'm not a computer person) walked me through loading pics for my sale ads, and in the past 3-4 years I've received answers/info from Tammy.

Think the last time was maybe 6 months ago.

Never contacted them often, but also never experienced a problem in the past 20+ years.

My wife's healthcare facility (a big one) has recently been ravaged by Omnicron (lots of support staff out for a week, or so, as well as doctors).

These are trying times.

 

DeKay

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liamowen
194 posts
 

I have requested assistance from Audiogon 5 or 6 times over the past 5 years.  Every time, my inquiry was handled in a friendly, courteous and timely way-- usually on the same day.  Sometimes within an hour.

Have you considered upgrading to concierge-agon? 

dill
2,525 posts
 

The OP has been a member here for 1 day. How do we know he is telling the truth?

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