I have no experience with HFC whatsoever and I hope that those who have outstanding orders receive product or a refund.
As a financial person I am somewhat familiar with the required planning performed prior to a business shutting the doors. These things do not happen in a vacuum.
NOT NECESSARILY IN THIS CASE, but it is not inconceivable that some businesses may continue to take orders and customers’ money knowing the likelihood is that the customers will not receive their orders and that paying OTHER outstanding liabilities is more important from a legal liability standpoint than refunding customers. I surely hope this is not the case and that you receive refunds.