Fedex and Ups Damage thread

BREAKING NEWS.............FEDEX and UPS  to merge into one company.......it will be named  FED UP .

@tooblue 

Shipped a VMPS sub, integrated amps on down.

Just saying.

I was a truck driver and know how to pack for the worst.  Assume drop kick.

The only claim against UPS was for a "delivery" I never received. (Porch Pirate in the 80's?) 3 months is correctomundo.

Insurance WILL NOT insure anything!

Rule #1- overpack it with the right packing material. If you're not sure, ask the manufacturer. DO NOT trust the guy at the UPS store. They don't know electronics.

Rule #2- NEVER EVER pay or arrange shipping for an item you're buying. This makes YOU the responsible party if damage occurs.  

Rule #3- NEVER ever sign for a damaged package if it's through a freight company! Even if you write "damaged" on the BOL, you're still responsible for returning the item ON YOUR DIME IF returns are accepted. If you think it's insured, you may be right. Freight companies pay 19 cents per pound for freight claims! Third party insurance sounds like a nightmare to me. 

Rule #4- hold your breath until you receive, or the buyer receives the item and leaves you positive feedback. Control is all with the buyer unless they surrender their rights by being ignorant or too lazy to learn the rules.

Rule #5-  If an item is that important to you, drive there if possible!

I learned these things through experience. Hopefully you'll avoid some of the headaches I've endured. Joe

I stopped using UPS insurance when I learned that the insurance only covers LOSS or THEFT, NOT DAMAGE caused by UPS. Not sure if FedEx is the same.

I think FedEx insurance may cover damage caused in transit based on this experience:  I set up my FedEx system to automatically receive an item without signature.  They chose not to honor my insurance claim because the default is that I accepted the package as if I had signed for it and they cannot be responsible for what happens after that.  I can’t argue with that logic, but maybe the increased use of photos showing proof of delivery will be helpful.