GIK alternatives

Glenn at GIK- could you pls look at my order # 258446, Feb 8th. and let me know an accurate status on ship date which is right around the corner. I sent an email to customer service today to check in on it too.

thank you

I’ll let you know in two weeks. I spent a few weeks going back and forth with their sales exec who only wanted to communicate via email and never on the phone. Their product mix is complicated and  gets expensive and I agree, shipping got to be a big number. The lead time was two months. I ordered about $2500 worth. Shipping was another $400. They immediately charged my pay pal in full which I believe is not allowed when ordering an item with such a long lead time- they should only charge once the order is complete and shipping. It’s due to ship the first few days of April. I since some product is made in Poland I’ve asked about delays and they’ve just responded saying "it’s set to ship on time". Could be fine. I assume ten days before the ship date there should be accurate shipping information.

I have bought more than 15 panels from Acoustimac over a 10 year period.  Their products have great finish/build quality and represent good value.  The only issue is that I have had a couple of panels arrive damaged.  Some of these cases seem more due to delivery company and not the packaging.  They have however always replaced items for free and in fairly quick fashion.  I plan to keep using them as needs arise.  I have never been tempted by GIK given how sloppy their material folding at the corners appears in pictures.

https://www.acoustimac.com

Acoustic foam tile is dirt cheap and available here https://www.thefoamfactory.com/acousticfoam/acousticfoam.html

The tiles can be mounted directly to the wall or installed in a simple frame and covered with decorative cloth. Alternatively you can get multiple colors of paint and have a splatter contest with your kids. Modern Art. 

Hi Glenn, I just received an update from your customer "service" people this morning on my order which was due first week of April. Before posting the details here I opted to send you  PM here. Pls respond to me today. 

thanks 

I ordered two GIK diffusers in November. A couple of months later I called and was told they would be shipped within a couple of days. Nothing. I called again a month later and was told something similar. Nada. I called again and was told I would have them early March. Always pleasant phone conversations. They arrived two weeks ago with one of the panel corners bashed-in from shipping. I’m going to live with the bashed-in corner rather than go through process outlined above again. Too bad. What I received works well and looks good.