I have bought more than 15 panels from Acoustimac over a 10 year period. Their products have great finish/build quality and represent good value. The only issue is that I have had a couple of panels arrive damaged. Some of these cases seem more due to delivery company and not the packaging. They have however always replaced items for free and in fairly quick fashion. I plan to keep using them as needs arise. I have never been tempted by GIK given how sloppy their material folding at the corners appears in pictures.
GIK alternatives
Last month, an audiophile colleague inquired about GIK acoustics on this forum. I shared my experiences as a longtime customer. I pointed out episodic challenges with build quality but a highly responsive staff. I have changed my impression and would not recommend them. GIK has recently changed CEO and several longtime colleagues appear to have left. Their prices have increased, especially for shipping. I’ve been attempting to place an order by phone without success. And their product lead time is extraordinary. For example, I was informed that routine scatter plates would not be shipped out for 2 months. They’re having problems. Any recommendations for alternative companies?
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- 63 posts total
Acoustic foam tile is dirt cheap and available here https://www.thefoamfactory.com/acousticfoam/acousticfoam.html The tiles can be mounted directly to the wall or installed in a simple frame and covered with decorative cloth. Alternatively you can get multiple colors of paint and have a splatter contest with your kids. Modern Art. |
I ordered two GIK diffusers in November. A couple of months later I called and was told they would be shipped within a couple of days. Nothing. I called again a month later and was told something similar. Nada. I called again and was told I would have them early March. Always pleasant phone conversations. They arrived two weeks ago with one of the panel corners bashed-in from shipping. I’m going to live with the bashed-in corner rather than go through process outlined above again. Too bad. What I received works well and looks good. |
I have nothing but positive experiences with GIK (before the pandemic). If I ever need to order more panels, I would be going back to GIK regardless of the wait cause I know the current production delays are temporary. Beyond the high quality and reasonable prices; I really appreciated the patient, no pressure one on one consultation. |
- 63 posts total