Burson Audio Rant…


So I decided to swap out some op amps in my amplifier and ordered a vivid v6 dual op amp.  I did this based on a review as well as photos that burson has of my amp with the dual op amp installed.  Upon further investigation, I learned that kn my amp, the newest version, it is not recommended to change the dual op amp.  (It isn’t recommended to change any op amps as it will void the warranty).

 

Anyhow, I e-mailed Burson back within hours of placing my order to try to cancel.  I received no follow up e-mail.  It was dropped at my door step a week later.  Once I received it, I e-mailed burson asking if I can exchange the dual op amp for 2 single op amps.  I was told ghat I’d have to pay to ship it to Australia (it appears it originally came from riverside county, california).  I was then told ghat it would be easier if I just sold it on my own.

 

Anyhow, I can pay the $15 or $20 to ship it back but that really wasn’t offered.  I think this was a lame interaction with burson.  

128x128b_limo

I have a pair of Timekeeper amps that need to be checked out. Burson told me that they no longer support discontinued models.

I wouldn’t get anything they make.

So Burson offered to give me a refund but honestly, they were probably right really. Shipping is going to be $20 (+)?  Ona $100 item its not worth it.  They said they’d give me a 30% off coupon so ai’ll snag 4 Vivid V6’s, save $50 and be a happy camper.  I’ll report back once I get them in my set-up!

Be thankful that your mistake was very small.  People make mistakes that can cost them everything. I am always grateful when I can buy out of one of my fu’kups for a modest amount of cash.