Ari has been really responsive and the fix inserted itself in my iPad, issue is gone. Great customer service.
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Cleeds
Glad that you are enjoying the Bryston BDP3. My experience with it was terrible. And talk about a shortage of techs-Bryston had one guy responsible for troubleshooting their digital products and for writing the code to the dreaded Manic Moose. When he was on vacay, it was SOL. I have no experience with Aurender |
That's interesting. I've only had one issue with the Bryston in the 18 months I've owned it, and it was resolved remotely within hours. My Aurender (brand new purchased from an authorized dealer) couldn't last a week without issues. Aurender has one tech guy in the US ("Ari") and it sometimes took days for him to respond to an email trouble report. And then, as I noted, his responses sometimes indicated hat he hadn't read the trouble report. As for the Bryston Manic Moose interface, I use it mostly for Qobuz. Usually I use Rigelian. It's interesting how different users have different experiences. @mahler123 what are you using to stream now? |
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