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Hi Fi news test LP destroying my Apheta 3 cartridge + another cheap cartridge (another TT)

A while ago I posted here a topic about Hi Fi news test LP destroying my Apheta 3 cartridge and another 10$ cartridge on a different TT.
Today I can update that Rega charged me about 200$ for the repair + 200$ for taxes on the repair.
Analogue seduction shop said they saw no issue with the test LP and threw the ball to Hi Fi news.
I ended up with the damage and no one (Rega, Analogue seduction shop and Hi Fi news) claims responsibility for the incident :-(

triskadecaphobic
Ag insider logo xs@2x
cleeds
5,947 posts
 

How could an LP damage a phono cartridge? I don’t get it, unless maybe the disc was badly warped and sent the pickup arm flying.

mgattmch
571 posts
 

I have used the HiFi News test disc many times without incident, a very valuable setup tool. I have no idea how this disc "destroyed" your cartridge, please elaborate.

triskadecaphobic OP
81 posts
 


The cantilever snapped on both the Apheta3/Planar8 and on another 50$ TT which I used as a reference test:


I looked at the Test record via a stereoscope and found at the exact spot where the cantilever snapped something embedded in the grove:

 

 

mijostyn's avatar
mijostyn
8,570 posts
 

They have hundreds of people attack them with glorious reasons for broken cartridges so any kind of damage like that is going to be considered self inflicted and beyond warranty. Time to move on.

triskadecaphobic OP
81 posts
 

I'll surprise you, but I have no complains to Rega. Hi Fi news on the other hand...

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