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B.S. Node 2i brick (yet another one)

Mine died after 3 years, like so many others, ordered and replaced the caps (they looked fine) and still doesn't turn on. My problem is a bit different - no red light at all on the top, although I may have disabled led's in the setup, and I'm not sure if that setting carries over to bootup.. Anyway, its dead, does nothing, no lights, no network lights at the cable when I plug it into ethernet.

 

This POS BS company will discount me a whopping $75 on a REFURBISHED unit. This is pathetic service for a $600 piece of equipment. I'll never buy another piece of hardware from Bluesound. Audiophile gear priced like that should last 20 years imo. 

What would you guys do? Try and find a full power supply, or do the aftermarket upgrade? My worry is that my power board is fine and its the main board that's bad. I'm not sure how to test this. I did some high level probing on the power board with an electrical engineer, and it looked ok.. Is there a way to hard reset it via usb or something? Does the service button at the back provide any function?

128x128doug1234
61falcon's avatar
61falcon
111 posts
 

I've got one vault over the 3 year mark and 4 nodes that have been flawless. I bought a couple of the nodes on eBay a couple of years ago so I'm not sure of the age of those units.

zappas's avatar
zappas
173 posts
 

Now you tell me, just ordered 1.🤞

dinov's avatar
dinov
833 posts
 

I’ve had my node for over 7 years now, I’ve put in a linear power supply from Poland, and have never had problems. I have two other nodes in other parts of the house that work flawlessly. Now, software issues yes, I have had my share, but hardware reliability is flawless. 

riccitone
229 posts
 

Would highly recommend the excellent new Zen Stream. Or if you’re willing to use an rpi based unit with upnp/variable software then the new Mercury streamer by Pi2design (well I believe) will blow away the node 2i in sq. 

hifiguy42
181 posts
 

I work for an electronics retailer, and we use Node130s in ten separate demo displays which have been playing day in and out (pretty much 12 hours a day) since the product was released. Before the 130, we used the 2i in all of those locations. Never had as much as a hiccup. I can also report that based on returns/service reports, the number of issues with the product is lower than any other streaming device we carry with the exception of Auralic (by percentage).  

@jjss49 made an excellent point; people generally don't post online to say "this works well" or "no problems here" so the majority of customer reviews will be folks with an axe to grind, which makes it appear there are "nothing but problems" with the product in question.  This happens with literally every brand and model, be it electronics or appliances. My favorite is argument along the lines of "I had a walkman fail when I was in high school so I'll never buy another Sony product".

This is not to make light of your issue, I would be frustrated too, and the $75.00 off for a refurbished unit does seem a little stingy. 

Regarding the NAD power supply, Lenbrook is the parent company who owns BlueSound, NAD, PSB, and Dali brands, and many of those products use the BluOs platform.

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