That’s sad but expected at those bargain bin prices. That’s why it’s just as important to select a streamer / server that provides a good customer service support with a robust OS.
@lalitk Point taken. Unfortunately budget largely dictated my choice, and I assumed a company the size of iFi would have at least some form of phone support. I’ll definitely not make that painful mistake again. Were I doing it over I probably would’ve bought a used Innuos Mini Mk3 and added their upgraded power supply later, and I would’ve had a server and been able to ditch my CD transport altogether as a bonus. Live and learn I guess. My takeaway — some things are just worth paying for.