Like okhunter and mahler123 with their Brystens, I have a major user interface disappointment only mine is with miniDSP and Volumio.The hardware (SHD Studio) is fine, but the Volumio os/ui is so frustrating that after a year of trying to get comfortable with it I am ready to throw in the towel. I find my listening time has gone down because the streaming interface is so unpleasant to use.
Incidentally, I got the SHD because Dirac Live dsp comes integrated with it. To my great surprise the dsp made little difference in SQ. Thus, another product that did not meet expectations, but in this case probably not the fault of the product. Either my room was OK to begin with (I have some tube traps, diffusers, acoustic panels already in place), or maybe it is just plain irremediable.