Advice on Repairs for Audio Research VT100 Mk II

@cleeds - thanks for pointing to the warranty, I obviously missed that. 

@jea48 raises a very good point about the caps. 

Sorry for your troubles, OP. It may be throwing good money after bad if that makes any sense. But perhaps worth asking about recap cost-- what else would normally go wrong in these? That old Dual 75a I have has no chips that I'm aware of-- but it was recapped a while ago and will probably need another go-over before I consider running it again. 

Op,

I definitely understand your dilemma. Honestly, I think the repair estimate is absurd. thirteen hours.

Also, calling ARC is in no way “going behind your repairman’s back”. That is an absurd quote. 

Audio Research makes some of the best amplifiers… regardless of the technology. You are talking about a 20 year old amp. A couple repairs and it is obviously got problems.

I would not loose faith on tube amps, or Audio Research for that matter. I have owned quite a few Audio Research components over the last forty years and have gotten. Nothing but incredible sound quality and reliability. I would get something more contemporary. I own all Audio Research equipment, and have enjoyed their sound and reliability for decades.

Owners Manual for the VT100 and VT100 MK II.

https://www.arcdb.ws/Database/VT100/ARC_VT100MKII_manual.pdf

Note, page 1:

Diagram indicates relative positions of all (16) tubes on the two circuit boards as viewed from the front and looking down from above the amplifier. 

Next go to page 2:

2) ........ match its location "V' number (written on the base of the tube) to the "V" number printed next to each socket on the circuit board. (see accompanying tube location diagram.) Firmly seat each tube in its matching socket.

Next go to page 4:

Output Tube Bias Adjustment

Note, no mention of the input and driver tubes Bias Adjustments.

Just a guess most of the VT50, VT100, VT100 MK II, and VT 200 amps were damaged by their owners when they bought their own tubes and did a total re-tube of the amp. If the owner only replaced the power tubes there was no problem... Problem was when the 6922 tubes were replaced... Nothing in the owner manual about needing to bias the 6922 tubes. Just the output power tubes needed to be biased... Problem is if the new 6922 tubes Triode sections were not tightly, closely, matched and the new tubes were not biased to ARC specs, (especially the driver tubes), damage to the amp will be the result. and sometimes the damage is extensive.

.

Did you or the guy you bought this amp from install new 6922 tubes in the Amp?

Or maybe did the guy you bought the amp from pull all the tubes from the amp for shipping? If yes each tube would have to have been marked for each tube socket they were removed from and reinstalled in the same tube sockets they were removed from...

Thanks again to everyone who responded. The tubes were already installed when I bought it and I had a car share and a short drive, so I didn't bother removing the tubes for the drive home. I think he said that the tubes were fairly new. It was my first tube amp, so I didn't know which questions to ask. The former owner is actually really helpful and offered to help pay for the repair if I get the work done at the tech shop here in Berlin that he regularly uses. I however wanted to get it done at the authorised dealer in Hamburg, which he considers to be overpriced.

Some responses above have suggested eating the costs and moving on, but that would mean selling the amp as defective and I wouldn't expect to get more than EUR 500 for a defective amp. That would mean a loss for me of EUR 2,000. Or do you think I could get maybe EUR 1,000?

So, at this point I think I will either bite the bullet and get it repaired at the ARC authorised dealer or have it sent back from Hamburg (which is another EUR 100) and get it fixed by the tech guy here in Berlin recommended by the former owner. I just don't feel like lugging this beast around any more. I don't have a car, so moving it always entails doing a car sharing or taxi/Uber.

I also sent an email to ARC as suggested by some of the posters, so we'll see how they respond. 

Since you mention that it is your first tube amp I want to mention that hopefully you are aware that you should not turn a tube amp on and off and back on quickly without giving the capacitors a couple minutes to discharge.  That can lead to problems such as you describe.