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Aurender N10 display issue

I took delivery of what appeared to be a flawless Aurender N10. I got everything situated and fired it up annnnd something is wrong with the display. The colors are out of whack. White is magenta, Blue is purple and the off-white color of the Luxman style meters is pink. What’s strange is when the unit boots up the font color is normal. I’m assuming the display is on it’s way out…I’m just hoping this isn’t a major repair. Anyone else experience this? 
 

 

128x128jl1ny
oddiofyl's avatar
oddiofyl
3,797 posts
 

I’m so glad I bought an Aurender too.  The support is really incredible.   

hgeifman
2,169 posts
 

+ 1, my experience also.  Aurender's remote support service is outstanding.  

voodoolounge
207 posts
 

What did TMR functional notes say? Let me guess..."Operational condition of this item is excellent, fully tested and no issues found." If they would have tested your purchase before shipping to you, they would have discovered a problem. 

jl1ny's avatar
jl1ny OP
415 posts
 

@voodoolounge 

True. However TMR made no excuses and were extremely responsive to the issue.   Thankfully, it all worked out perfectly. Worst case scenario, I would have returned it at no additional expense.

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