My PerfectWave dac is working!

My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

coltrane101-08-2023 8:28pm

coltrane1 OP Details Discussions Posts This discussion Message User 798 posts 01-09-2023 at 04:34pm Copy Comment URL Report Comment Edit Delete Yes, the dac worked perfectly before with an integrated tube amp. Now I’m trying to connect separates and it’s not working.
Post removed Jan 09, 2023
fuzztone Details Discussions Posts This discussion Message User 5,633 posts 01-09-2023 at 05:07pm Copy Comment URL Report Comment Edit Delete There are more than one PS Audio Perfectwave. If it’s a Directstream mk 1 there is a small blue connection screen in the middle of the main screen. This has to show a RCA/coax image (in your case) with a green light (for the handshake) Without both you get nothing. What did PS say?
coltrane1 OP Details Discussions Posts This discussion Message User 798 posts 01-09-2023 at 05:29pm Copy Comment URL Report Comment Edit Delete I’m calling PSA in a few minutes. It’s the MKII version of the original PWD. It’s not a DSD, unfortunately. I can’t spend $4k plus for a dac.
coltrane1 OP Details Discussions Posts This discussion Message User 798 posts 01-09-2023 at 05:34pm Copy Comment URL Report Comment Edit Delete The transport worked perfectly with the PSAudio MKII dac prior to attempting to connect separates. It’s a Cambridge Audio CXC V2 transport.