Problem with my Rose 150 b


I’m having a connectivity issue with my 150 and my iPad which I use to control the Rose. I can be playing music using the Rose App and just start losing the sound which is intermittent and comes and goes. I have the Rose connected to my AT&T router with an AQ pearl ethernet cable that is about 8’ long. I stream mainly Tidal although it happens when using Quobuz also. I have tried unplugging the 150 and restarting it also unplugging the router and rebooting it too. I haven’t reached out to Hifi Rose yet . Anyone have any thoughts. When this thing is working the sound is really nice. One other thing is that I have AT&T fiber which has 1000mbs speed.

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Other sources are working. I’m getting Tidal into the Rose because the meters are moving just nothing coming out. It’s like it’s muted inside. How do I check the output.

I would go into the menu and make sure the appropriate settings are set for either format.   There is also a Roon Volume and an analog Volume setting.   Like you said it’s probably something simple. 

I’m using the xlr connections from my 150 to my preamp. I’ve been in the menu and everything looks like it should be playing music. It’s like there is an internal mute somewhere that I can’t find.

Able to try RCA or a digital connection to DAC or something that accepts a digital input?