Is Magnepan still in business ?

Hum. Maybe they feel they're busy enough though don't need to be bothered answering the phones or calling people back. 

Don't forget they had a really bad snow storm this week. There could have been a power outage or the business could have been unexpectedly closed for a day or two.  Try contacting them again during their business hours (central time).

We are a dealer and they are in business. They always ran a quirky operation but are also having staffing challenges since the pandemic. They are flat out trying to keep up with orders. Some of their long time people have retired, and the founder’s son has instituted some management changes. Kinks from this are not yet worked out. My opinion only.  And yes, the weather in the Northern Plains may have caused them to close up for a few days.

I spoke to them about the still not available LRS+ stands last month, have never had a problem getting hold of someone there...

And then there is Bruce Thigpen, who has himself answered the Eminent Technology phone when I have called them.

If at all possible, try and hear the ET LFT-8b (or the new -8c, which replaces the -8b's sealed omnipole woofers with dipoles), like Magnepan's a planar-magnetic dipole loudspeaker. 5' tall, 13" wide, $2900/pr.