Is Magnepan still in business ?


Does anyone know if these guys are still actively in business? No one answers the phone, no one returns a VM, no one returns an email- except Wendell who briefly and vaguely says "I'm no longer involved with sales and I'm traveling"- 

 

I ordered a pair of LRS+ back in November with a woman at Magnepan who now seems to no longer be there (her email bounces back) and when I call/email to check in on the order I get nothing from anyone. Does anyone know what's going on or is it as obvious as it appears- they're out of or going out of business? Bizarre.

speedthrills

I spoke to them about the still not available LRS+ stands last month, have never had a problem getting hold of someone there...

And then there is Bruce Thigpen, who has himself answered the Eminent Technology phone when I have called them.

If at all possible, try and hear the ET LFT-8b (or the new -8c, which replaces the -8b's sealed omnipole woofers with dipoles), like Magnepan's a planar-magnetic dipole loudspeaker. 5' tall, 13" wide, $2900/pr. 

After a few more calls today, they called back and are preparing to ship the speakers so all's well that ends well I guess.

I emailed MAGNEPAN and got a reply from Eric in marketing, who said:

"The Twin Cities metro was hit with a large snowstorm that started on Wednesday. Magnepan closed early and was not open for normal business yesterday.

Magnepan has been in business for 53 years, and is not going out of business. We just had the highest volume sales year we have had in more than 10 years. Plenty to look forward to!"

Magnepan is a manufacturer. Calling them is like calling GM because your Chevy needs service. They are understaffed and are tough to deal with but most of the time, they are busy working on your order.