@ieales said:
Verify that XLR pin 1 is connected to the line earth. It may have a low value resistance like 10Ω if there is a loop break.
As for the Krell amp, yes pin 1 is grounded to the chassis through a resistor. Seems to be only a 2 ohm resistor though. Not sure what a 2 ohm resistor would do. It’s not unusual to see a 10 ohm resistor used in the circuit.
You can look at the schematic wiring diagram here: You will need to log in to open the PDF.
https://www.hifiengine.com/manual_library/krell/ksa-200s.shtml
Check out the mains AC wiring diagram. I have never seen a resistor placed in series with a mains neutral conductor before. Also checkout the soft start circuitry.