2. misc-audio
  3. 185261-7477

GIK Acoustics can't ship without damage

I have ordered around 10 Impression panels and a couple bass traps.

The Impression panels are the ones with the decorative wood front panels.

EVERY order has been damaged, assembled wrong or the wrong part sent. Even my replacement parts were damaged because they put (2) 1/8 thickness of wood in a 7" thick box, but taped it to the side of the box, so there was only 1 thickness of cardboard protecting it. Duh! Guess they never saw FedEx guys at work.

They work we'll and Mike has been very helpful, but I'll never buy from them again.

I can't be the only one who's has issues with them can I?

traudio
j-wall's avatar
j-wall
374 posts
 

I've had the same experience with the bass traps. Corners dinged and some scratches. I have to see it every time I listen. They work well, but shipping could be vastly improved. I also left feedback on the transaction on their survey and was never contacted. Probably won't be back to GIK. 

kota1
2,706 posts
 

If you look in my system pic I have about 18 Auralex wooden diffusors in my room that I received via UPS. I think when they are boxed up you could safely drop them off a house or down the stairs, NP. They look gorgeous once setup in the room too.

traudio OP
132 posts
 

I guess they must just hate me then for every single delivery to be broken 🤣

erik_squires
16,557 posts
 

Well, I've ordered at separate times over the past six years and never had an issue with the assembly or the sipping, but in all cases I was on the east coast.

ajohns3131
4 posts
 

I had the same issues, chipped corners, wrong colors, long wait times.  Panels work fine but definite quality issues. 

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