UPS Driver Literally Drops Package with New Hana Umami Red


I just purchased a Hana Umami Red and it arrived yesterday. I looked back at my ring doorbell video footage and saw that the UPS driver literally dropped the package from about waist high onto my porch. Here is a link to the shared video: https://ring.com/share/b8d92b2f-f777-4366-8cca-18459bc6bfac

It was packaged well from the distributor and everything looks fine (I opened the box before realizing this happened). I haven’t installed yet, but I’m pretty upset by this and not sure I want to install it. The rational side of me is saying these packages see much worse during transit, but I’m worried about the possible damage or latent damage this careless act may have caused. How robust are phono cartridges and how susceptible to shipping damage?  Looking for some opinions please.

 

cbl117

I’ll state the obvious.  You have only witnessed the last time that this UPS box was dropped.

Pack well, double-wrap, double-box, insure it, and always expect they will throw and drop it. We record it with cameras, and rarely do they ever set it down gently.

Any merchant or shipper who is not aware of this by now will hopefully learn in time.

Maybe the driver has a bad back.  Next time you see him kick him in the nuts and take his mind off of it.

Actually you should thank him as this will reduce the break-in time.

Those UPS,FEDEX, USPS, and Amazon delivery guys work very hard every day, often for much longer than 8 hours to meet a quota.  Give them some credit. This minor incident is being blown way out of proportion in my opinion.

Those UPS,FEDEX, USPS, and Amazon delivery guys work very hard every day, often for much longer than 8 hours to meet a quota. Give them some credit. This minor incident is being blown way out of proportion in my opinion.

Hear hear. They do a great job IMO, especially around here. In hundreds of audio transactions I’ve never seen any shipment (coming from or going to me) take damage as long as it was packed they way it SHOULD be.

Past proper packing, it’s not worthwhile to fixate or obsess about this stuff. You can go down a lot of OCD paths worrying about (say) large-ish solder-mounted capacitors in amps, air mounted parts in P2P, the fine grid wires & filaments rattling around in vacuum tubes (often tubes have some loose glass or mica debris that makes a nice rattle). Or how about components that ship with tubes in their sockets? That’s more far likely to get knocked out than a cartridge wire, and I’m still yet to see a problem with tube components shipped this way. I’ve never worried about a cartridge being dropped because (when packed properly) that’s not what kills them. It’s a waste of the carrier’s time to file a claim here.